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Frequently Asked Questions

General

Ground floor of the San Ezekiel building located at C-5 Extension Villar SIPAG Complex, Las Pinas, 1742 Metro Manila

Accounts Management

Claims

Yes, Golden Future Life Plans Inc. can be assigned to anybody, provided the outstanding balance is fully paid.

If the inclusions in the package is not fully utilize for any reason, Golden Future Life Plans Inc. will not refund unused services.

Golden Future Life Plan Inc. packages does not include flowers and body storage. It is an additional cost to be paid to the accredited mortuary partner, who rendered the service.

Upon claiming or utilization of Life Plan, it can no longer be changed to another plan. Any upgrade in the service will be negotiated directly with the accredited mortuary partner.

Yes, the family can transfer the body from one viewing place to another. However, the extra cost will be shouldered by the family.

  • If the Life Plan Contract is more than one (1) year, there is no need to pay for the outstanding balance of the plan.
  • If Life Plan will be assigned, the outstanding balance must be settled

Assignment Fee is five hundred (php500) pesos

Yes, the planholder/family representative just need to execute and submitted a duly notarized Affidavit of Loss to GoldenFuture Claims Department

Golden Future Life Plans Inc. can only be use only with its accredited mortuary partners.

Any discount on Cremation Service should be negotiated with the accredited mortuary.  The mortuary will decide on the cremation discount.

Standard turn-around-time is thirty (30) days upon submission of complete claims document.  However, the Insurer may ask for additional documents if needed for further evaluation

Yes, but co-beneficiaries must execute Special Power of Attorney (SPA) and Waiver of Rights.

If the beneficiary is a minor the Insurer requires submission of duly notarized Affidavit of Guardianship.

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